9 weeks ago the small team at Inteb was working in 4 separate rooms within a business centre, with 3 or 4 of us in each room – some upstairs, some downstairs and each room with a heavy, closed fire door separating us from our workmates. Now, we’re all working in one, light modern space, with new furniture, a staff break-out space, our own meeting rooms, washrooms and kitchen (luxury of luxuries after sharing in a business centre)!
We can walk around and have those ‘water cooler’ moments of spontaneous discussion with colleagues, about work matters or about other things. I feel like I know more about the jobs my colleagues do now and I’m more connected to their successes and challenges. If a new piece of business comes in, the whole room shares it, if someone hits an IT brick wall, a quick shout-out to the room usually flushes out someone who has tackled that before and can help.
Importantly I also know more about my colleagues now as people: One is a Beaver leader; another has a qualification to rescue stranded seals, should she discover any; a third has a serious weakness for Percy Pig sweets! It’s not that we previously hid these things from each other – it’s just we just never really had the opportunity to discover them!
Then there’s the impact our new location has on everyone who comes to see us. Suppliers, clients, partners and potential employees alike have all been hugely complimentary about Jubilee House and about the experience of coming here. Parking is easy, Reception are smiley and efficient, the WIFI and mobile phone reception work (which wasn’t the case where we were before!) the food is great and the location is stunning. We laugh with our contacts about coming to Inteb for an ice cream at Jubilee House by the seaside – and we’re pleased to be seen as somewhere people want to come and visit (and we’re happy to buy ice creams if that’s what it takes to make people feel good).
Like all growing businesses we’re still grappling with the usual stuff: building the sales pipeline, cash flow; attracting and retaining staff and offering them a career path within a small team etc. It’s been a huge commitment for a business of our size to take space at Jubilee House, but we see it as a bold statement of intent, a message that we’re heading for great things.
I think we’re going to need a lot of ice cream!
Julia Westcott, PA to Philip Hargreaves, Inteb
Jubilee House, East Beach, Lytham